Shipping & Returns
|U.S. SHIPPING RATES|
We use the United Parcel Service (UPS) as the carrier for all packages within the United States except when the destination is a P.O. Box or an APO/FPO address or when an item is heavy or very large. Orders that do not qualify for UPS shipping are sent using the United States Parcel Service (USPS).
|We use the United States Postal Service (USPS) for delivery to all addresses outside the United States.
Rates will vary depending on the destination and the total weight of the items in your order. We do not use our shipping costs as a way to make money, in fact we subsidize all shipping costs so that you can receive your order more quickly and at a reduced cost. Our aim is to provide you excellent service and shipping at a fantastic price.
DUTIES AND TAXES: All charges associated with freight, including the taxes and duties required by your country will be your responsibility. These additional charges vary by country, and your local government will determine the duty and customs charges you are to pay when the package is received. Custom procedures may delay shipments.
DELIVERY RESTRICTIONS: Unfortunately, we cannot ship the following brands internationally at this time. However, you can purchase any of these products with an international credit card or PayPal and have the product shipped to a US address.
If you have any questions please contact us
Monday - Friday 10am - 7pm
Saturday 11am - 6pm
Sunday 12am - 5pm
TOLL FREE : 1-800-538-3604
New Items May Be Returned For A Full Refund Items must be in a new and unused condition, with all original packaging and all tags for a full refund. Charges will be reversed when we receive the merchandise. As a reminder, a confirmation email will be sent out when your card is credited.
Send Returns To:
2975 NE Sandy
Portland, Oregon 97232