Marmot Jena Jacket - Women's
Product was great - purchase experience --- not so much....
Paid for expedited shipping.... but OMC needed to verify my purchase over the phone -- they wanted to do this to prevent fraud. (They refunded the expedited shipping charge. )
No on-line retailer delays "expedited shipping" to "prevent fraud"..... my shipment arrived a week after I expected it because I didn't check the voice mail from the "unknown" number (on my mobile.) Not sure what to say - I bet OMC is a great retailer but conservative business practices may impact customer satisfaction.
March 10, 2014
Typically I love Marmot….just not this Jacket :/
This Jacket runs tight across the chest …I even sized up from a small to med. and it still pulls! I am 5'1 105lbs athletic build . Sorry Marmot not your best design with this Jacket.
OMCGEAR you are awesome to do business with !!! Thank you!
February 26, 2014